Your privacy is important to us. It is Stratos Digital's policy to respect your privacy regarding any information we may collect from you across our website, https://stratosdigital.io, and other sites we own and operate.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Information You Provide
We may collect personal information from you when you:
- Contact us via email, contact form, or phone. This may include your name, email address, phone number, company name, and the content of your message.
- Subscribe to a newsletter or mailing list (if applicable).
- Engage for services. This may include more detailed business and project information.
Cookies & Tracking Technologies
We use cookies to help improve your experience of our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
We may use third-party services such as Google Analytics (which uses cookies) to collect and analyze usage data to understand how visitors use our site. This information is used to compile reports and to help us improve the site. The cookies collect information in an anonymous form.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be ableable to use some portions of our Service.
We also use Cloudflare Turnstile for CAPTCHA verification on our contact form to prevent spam. Cloudflare's use of data is governed by its own privacy policy.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our website and services.
- Understand and analyze how you use our website.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (where consent is obtained).
- Process your transactions and manage your projects.
- Send you emails.
- Find and prevent fraud.
- Comply with legal obligations.
3. How We Share Your Information
We do not share any personally identifying information publicly or with third-parties, except when required to by law, or with your explicit consent, or with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., payment processors, hosting providers).
We may share aggregated, non-personally identifiable information publicly and with our partners – for example, in trend reports about use of our site.
4. Data Retention
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Client project data will be retained as per the terms of the individual service agreement and for archival purposes.
5. Security of Your Information
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location (e.g., if you are in the European Economic Area - EEA), you may have certain data protection rights. These may include the right to:
- Access, update or delete the information we have on you.
- Rectification.
- Object to processing.
- Restriction of processing.
- Data portability.
- Withdraw consent.
If you wish to exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
7. Links to Other Websites
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
8. Children's Privacy
Our Service does not address anyone under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
Stratos Digital (Mohamed Sabri Ben Chaabane)